Overview
Maxim Healthcare Bakersfield, CA Regional Office, located in Bakersfield, California, has been providing home healthcare and respite services for over 35 years. The organization aims to enhance the quality of life for individuals with chronic and acute conditions through compassionate care that promotes dignity and independence.
Services & Support
Maxim Healthcare offers a range of services including private duty nursing, personal care, and behavioral support. However, families have reported significant issues with scheduling and staff reliability, which can affect the quality of care provided.
Care Approach & Staff
The company emphasizes compassionate care, but feedback indicates that the staff may lack adequate training and experience. Families have expressed concerns about frequent staff changes, with some reporting multiple worker switches and instances of caregivers not showing up without notice. This inconsistency can lead to added stress for families relying on their services.
Who They Serve
Maxim Healthcare serves individuals with various needs, including those requiring respite care for disabilities. However, clients have noted challenges in receiving consistent care, with reports of missed appointments and late arrivals from caregivers.
What Families Say
Reviews reflect a mix of experiences. Some families have praised the friendly nature of the staff and their willingness to address complaints, while others have described the organization as unprofessional, citing poor communication and scheduling issues. One family mentioned that the respite care provided was more stressful than beneficial, indicating a lack of reliable support.
Room for Improvement
Common themes in the reviews include dissatisfaction with scheduling and communication. Families have highlighted the need for better management and training of staff to ensure that caregivers are reliable and adequately prepared to meet the needs of clients.
Summary
Maxim Healthcare Bakersfield, CA Regional Office aims to provide compassionate home healthcare services but faces challenges in staff reliability and communication. Families considering their services should be aware of the reported inconsistencies in scheduling and care delivery.
