Overview
Maxim Healthcare Albany, NY Regional Office, located in Albany, New York, has been providing home healthcare services for over 35 years. Their compassionate clinical staff is dedicated to enhancing the quality of life for individuals with chronic and acute conditions, offering services that promote dignity and independence.
Services & Support
Maxim Healthcare offers a range of home healthcare services, including private duty nursing and personal and behavioral care. Their focus is on empowering individuals to maintain a level of independence while receiving the necessary support for their health needs.
Care Approach & Staff
The staff at Maxim Healthcare is frequently described as friendly, helpful, and efficient. Many clients report positive experiences with the staff’s professionalism and willingness to assist with any issues that arise. However, there are mixed reviews regarding organizational aspects, with some employees noting a lack of support and recognition for their hard work.
Who They Serve
Maxim Healthcare serves individuals with both chronic and acute health conditions, aiming to provide personalized care that meets the unique needs of each client. Their services cater to a diverse population, including those requiring assistance with daily living activities.
Service Area
The Albany, NY Regional Office provides services primarily in the Albany area, ensuring that clients have access to necessary healthcare support within a reasonable distance from their homes.
Scheduling & Availability
Employees have noted that Maxim Healthcare is generally accommodating when it comes to scheduling and taking time off. Many appreciate that they can work with the agency to arrange shifts that fit their personal schedules, although some have reported issues with frequent calls for available shifts.
Insurance & Billing
Some employees and clients have expressed concerns regarding payroll and billing issues, including late paychecks and discrepancies in hours worked. These experiences have led to frustration among staff, who feel that the organization could improve in this area.
What Families Say
Feedback from families and employees varies, with some praising the supportive nature of the staff and the quality of care provided. Others, however, have raised concerns about the organization and management of the agency, particularly regarding communication and pay issues.
Room for Improvement
There are notable concerns regarding the organization of the company and the management of payroll, with multiple reviews highlighting issues such as late paychecks and lack of recognition for hard work. Improving these aspects could enhance employee satisfaction and retention.
Summary
Maxim Healthcare Albany, NY Regional Office offers a range of home healthcare services aimed at supporting individuals with various health needs. While many clients and employees appreciate the compassionate care provided by the staff, there are significant concerns regarding organizational challenges and payroll management that the agency may need to address to improve overall satisfaction.
