Overview
Maggie-Mae Home Care, located in Norfolk, Virginia, provides home health care services aimed at supporting clients in their homes. The company is noted for its commitment to professional and reliable in-home care, which has helped many clients maintain their independence and comfort.
Services & Support
Maggie-Mae Home Care offers a range of services designed to assist aging individuals in living comfortably at home. The caregivers are described as professional and caring, ensuring that clients receive the necessary support for their daily activities and overall well-being.
Care Approach & Staff
The staff at Maggie-Mae Home Care are frequently praised for their compassion and dedication. Families have reported positive experiences with the caregivers, who are noted for their ability to address issues effectively when they arise. However, there have been concerns regarding communication, particularly related to service notifications.
Who They Serve
Maggie-Mae Home Care primarily serves elderly clients, including those who wish to age in place. Families have expressed gratitude for the support provided to their aging parents, highlighting the importance of having reliable care that allows loved ones to remain in their homes.
Room for Improvement
Several reviews indicate that communication could be improved at Maggie-Mae Home Care. Families have noted challenges in receiving timely notifications regarding service changes or terminations, which has led to frustration. Addressing these communication issues could enhance the overall experience for clients and their families.
What Families Say
Feedback from families has been mixed. While many appreciate the professionalism and quality of care provided by the staff, some have expressed dissatisfaction with the company’s communication practices. Positive remarks highlight the genuine care shown by the staff, while concerns often center around the lack of proactive communication regarding service changes.
Summary
Maggie-Mae Home Care in Norfolk, Virginia, is recognized for its professional and compassionate caregivers who support elderly clients in their homes. While many families report satisfaction with the quality of care, there are notable concerns regarding communication that the company may need to address to improve the overall client experience.
