Overview
Lee Health Home Health, located in Fort Myers, Florida, provides a range of home health services aimed at assisting individuals recovering from surgery, managing chronic illnesses, or adapting to new health challenges. Their team includes registered nurses, therapists, home health aides, and medical social workers who utilize the latest mobile health technology to deliver care directly to patients in their homes.
Services & Support
Lee Health Home Health offers various services, including physical therapy and social worker support. These services are designed to help patients regain independence and improve their quality of life. The physical therapy services have received positive feedback, with clients noting the effectiveness of the therapists in providing guidance and support during recovery.
Care Approach & Staff
The staff at Lee Health Home Health includes registered nurses and therapists who are trained to support patients through their recovery processes. While some families have expressed satisfaction with the care provided by specific staff members, there have also been concerns raised regarding management and customer service. Reports indicate that communication issues and delays in response times have been problematic for some families.
Who They Serve
Lee Health Home Health serves a diverse population, including elderly patients recovering from surgery and individuals with chronic health conditions. The services are tailored to meet the unique needs of each patient, allowing for personalized care plans that promote healing and recovery.
Room for Improvement
Several reviews highlight areas for improvement, particularly in customer service and communication. Families have reported difficulties in reaching staff, long wait times on calls, and challenges in scheduling visits. Additionally, some have expressed dissatisfaction with the responsiveness of management when issues arise.
Summary
Lee Health Home Health offers essential home health services in Fort Myers, Florida, with a focus on physical therapy and social worker support. While many clients appreciate the care provided by individual staff members, there are notable concerns regarding management practices and customer service. Families considering this provider may want to weigh the positive experiences against the reported challenges in communication and responsiveness.
