Overview
Kindred Hearts Home Care, located in Village of Clarkston, Michigan, provides in-home personal, companion, and skilled nursing care. Their commitment to individualized care ensures that each client receives the attention and support they need, whether for daily activities, companionship, or specialized medical services.
Services & Support
Kindred Hearts offers a diverse range of services tailored to meet the specific needs of their clients. These include personal care, meal preparation, medication reminders, light housekeeping, and hospice support. Their skilled nursing services encompass medication management, wound care, and infusion therapy. The agency emphasizes the importance of developing personalized care plans that cater to the unique requirements of each individual.
Care Approach & Staff
The caregivers at Kindred Hearts are frequently described as compassionate and reliable. Families have noted that the staff not only provide essential assistance but also foster companionship, significantly enhancing the quality of life for their loved ones. The management team is recognized for their responsiveness and professionalism, making it easier for families to communicate their needs and concerns.
Who They Serve
Kindred Hearts serves a wide range of individuals, including those needing assistance due to aging, illness, or recovery. Their services are designed to accommodate various care requirements, ensuring that clients receive the appropriate level of support and companionship.
Service Area
Kindred Hearts Home Care operates in Macomb County, Oakland County, and portions of Wayne, Genesee, and Lapeer Counties. This broad service area allows them to reach a diverse clientele and provide care to many families in need.
What Families Say
Families have expressed high levels of satisfaction with Kindred Hearts, often highlighting the compassionate nature of the caregivers and the professionalism of the management team. Many reviews commend the staff for their flexibility in scheduling and their ability to address specific care needs promptly. However, there have been occasional concerns regarding communication and caregiver training, which some families felt could be improved.
Room for Improvement
While many families have had positive experiences, a few reviews mention issues with communication from the management and concerns about caregiver training. Addressing these areas could enhance the overall experience for families seeking care.
Summary
Kindred Hearts Home Care stands out for its compassionate approach and dedication to individualized care. With a wide range of services and a commitment to client satisfaction, they aim to provide high-quality home care in the Village of Clarkston and surrounding areas. Families have generally praised their responsiveness and the quality of care provided, although there are some areas identified for improvement.