Overview
Kentuckiana Home Care, located in Louisville, Kentucky, provides in-home living assistance services primarily for seniors and disabled veterans. The agency focuses on delivering individualized care plans that cater to the specific needs of each client, ensuring a supportive environment in the comfort of their own homes.
Services & Support
Kentuckiana Home Care offers a range of services designed to assist individuals with daily living tasks. These services include meal preparation, hygiene assistance, cleaning, and companionship. The agency emphasizes the importance of building trusting relationships between caregivers and clients, aiming to provide one-on-one attention that is tailored to meet individual requirements.
Care Approach & Staff
The staff at Kentuckiana Home Care is described as compassionate and dedicated, with a focus on understanding and addressing the unique needs of each client. Many families have noted positive interactions between caregivers and their loved ones, highlighting the genuine care and attention provided by the team. However, some reviews have raised concerns about management practices and staff training, indicating a need for improvement in these areas.
Who They Serve
Kentuckiana Home Care primarily serves seniors and disabled veterans who require assistance with daily activities. Families have shared experiences where the agency provided essential support during challenging times, particularly for elderly clients recovering from illness or rehabilitation.
What Families Say
Reviews about Kentuckiana Home Care present a mixed perspective. Many families express gratitude for the support and care provided to their loved ones, with specific mention of the positive experiences with caregivers. One family noted that their father, who was in need of assistance, received compassionate care that significantly improved his quality of life. Conversely, some former employees have voiced concerns about management practices, training, and responsiveness, indicating that there are areas for improvement.
Room for Improvement
Several reviews highlight issues related to management and staff training. Some former employees reported experiences of poor management and lack of adequate training for caregivers. Additionally, there were mentions of difficulties in communication regarding employment matters, such as obtaining paystubs and W2 forms.
Summary
Kentuckiana Home Care offers vital in-home assistance for seniors and disabled veterans in Louisville, Kentucky. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding management practices and employee support. Overall, prospective clients may want to weigh both the positive testimonials and the feedback on areas needing improvement when considering Kentuckiana Home Care for their loved ones.
