Overview
Integrity Home Care, LLC, located in Harrisonburg, Virginia, offers respite and personal care services aimed at enabling individuals to live comfortably in their homes. The agency provides trained personal care aides who assist with daily activities and personal care needs.
Services & Support
Integrity Home Care specializes in personal care and respite services. Their trained aides help clients with various daily activities, ensuring that individuals receive the support they need while remaining in a familiar environment. The agency is also a Medicaid-approved provider, which may be beneficial for families seeking assistance through government programs.
Care Approach & Staff
The agency is noted for its compassionate care approach, with management frequently described as responsive and supportive. Many families have expressed appreciation for the owner’s diligence in checking in with clients and addressing their concerns promptly. Clients have reported that the aides are respectful and attentive, contributing positively to the overall care experience.
Who They Serve
Integrity Home Care primarily serves elderly clients and individuals with disabilities. Families have shared positive experiences regarding the care provided to their loved ones, emphasizing the importance of maintaining dignity and respect during care.
What Families Say
Reviews highlight both positive and negative experiences. Many families commend the agency for the excellent care provided to their loved ones, noting that the staff is kind, responsive, and dedicated. One family expressed gratitude for the emotional support received while caring for an elderly family member, stating that the agency’s staff treated their loved one with respect and dignity. However, there are also concerns regarding specific incidents involving staff behavior, with one review detailing a distressing experience that left a client feeling unsafe and uncomfortable.
Room for Improvement
While many families have had positive experiences with Integrity Home Care, there have been reports of issues related to staff conduct in certain cases. Specifically, one client described a situation where the aide’s behavior was distressing and unprofessional, indicating a need for improved training and oversight to ensure consistent quality of care.
Summary
Integrity Home Care, LLC provides essential personal and respite care services in Harrisonburg, Virginia. The agency is recognized for its compassionate approach and commitment to supporting families, particularly in caring for elderly clients. While many families express satisfaction with the care provided, there are notable concerns regarding staff behavior that suggest a need for ongoing training and management oversight. Overall, Integrity Home Care is a viable option for families seeking in-home support, but prospective clients may want to inquire about staff training and conduct to ensure a positive experience.
