Overview
Infinity Care Services, Inc., located in Stockton, California, provides both medical and non-medical home health care services. This family-owned agency is dedicated to delivering individualized care in the comfort of patients’ homes, ensuring that their unique healthcare needs are met. The agency serves California’s Central Valley, including San Joaquin, Stanislaus, and Sacramento counties, offering a range of services including hospice care.
Services & Support
Infinity Care Services offers a variety of home health care options, including hospice services and support from skilled healthcare professionals such as nurses and therapists. Their approach focuses on creating personalized treatment plans based on doctors’ orders, which aim to enhance the overall well-being of patients while providing comfort and convenience in their home environments.
Care Approach & Staff
The staff at Infinity Care Services is frequently described as friendly and compassionate, taking the time to listen to patients’ concerns and providing exceptional care. However, some reviews indicate inconsistency in service quality, with particular praise for physical therapists while noting dissatisfaction with other nursing services. There have been mentions of a lack of follow-up communication, which has led to frustration among some patients regarding their care coordination.
Who They Serve
Infinity Care Services caters to a diverse range of clients in need of home health care, including seniors and individuals requiring hospice support. The agency is committed to addressing the specific needs of its patients, ensuring that care is tailored to their unique situations.
Service Area
The agency serves various locations within California’s Central Valley, specifically in San Joaquin, Stanislaus, and Sacramento counties. This broad service area allows them to reach a significant number of families in need of home health care support.
What Families Say
Families have shared mixed experiences with Infinity Care Services. While some have praised the staff for their professionalism and kindness, others have expressed concerns regarding communication and follow-up. A few families noted the importance of timely responses and consistent care, emphasizing that better coordination could significantly improve their experience.
Room for Improvement
There are notable areas for improvement based on family feedback. Some clients have raised concerns about the need for better follow-up communication from staff, particularly regarding care coordination and scheduling. Ensuring that patients feel supported and informed is essential for enhancing the overall service experience.
Summary
Infinity Care Services, Inc. in Stockton, California, offers a range of home health care and hospice services designed to meet individual patient needs. While the agency is recognized for its compassionate staff and commitment to quality care, there are areas where communication and consistency could be improved. Families considering this provider may find it beneficial to discuss their specific needs and expectations to ensure a positive experience.
