Overview
Imperial Home Health, located in El Paso, Texas, is a premier senior home care agency specializing in non-medical services. The agency is nurse-owned and operated, providing in-home care services around the clock. Their mission is to restore the joy of aging by enabling clients to remain in the comfort of their own homes.
Services & Support
Imperial Home Health offers a variety of services tailored to meet the needs of homebound patients. Their offerings include companionship care, homemaker care, and personal care. The agency emphasizes the importance of providing high-quality support to enhance the well-being of their clients, ensuring they receive the necessary assistance for daily activities.
Care Approach & Staff
The team at Imperial Home Health is frequently described as friendly, attentive, and professional. Caregivers are noted for their compassion and dedication to the well-being of clients. Families have expressed appreciation for the clear communication and thorough follow-through on care plans, highlighting that staff members treat each individual with dignity and respect.
Who They Serve
Imperial Home Health primarily serves seniors and individuals needing assistance at home. The agency is particularly praised for its support of families during challenging times, such as post-hospitalization care, ensuring that clients receive comprehensive assistance tailored to their unique situations.
Service Area
Imperial Home Health operates throughout the Texas region, with a focus on providing services in El Paso.
What Families Say
Families have consistently endorsed Imperial Home Health for their exceptional service. Many reviews highlight the agency’s professionalism and the positive impact of their caregivers. Clients appreciate the agency’s responsiveness to questions and the thoroughness of the support provided, with several families expressing gratitude for the assistance they received during difficult times.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there may be areas for improvement in terms of service consistency. However, specific concerns were not detailed.
Summary
Imperial Home Health is recognized for its compassionate and knowledgeable staff who are dedicated to enhancing the quality of life for their clients. With a focus on providing reliable home care services, the agency aims to support families in keeping their loved ones comfortable and cared for at home.
