Overview
Horizon Valley Home Health Care, Inc., located in Temecula, California, is a home health agency that has been providing in-home nursing and therapy services for over 15 years. The agency is dedicated to maintaining the health of patients in their homes, aiming to keep them out of hospitals. Horizon Valley is committed to delivering high-quality patient care and demonstrating clinical excellence.
Services & Support
Horizon Valley Home Health offers a variety of services including nursing care, physical therapy, and personal care assistance. Families have noted the dedication of the staff, particularly in providing compassionate nursing care and support for daily activities such as bathing. The agency’s home health aides are frequently highlighted for their hands-on approach and ability to make patients feel comfortable and cared for during personal care routines.
Care Approach & Staff
The staff at Horizon Valley Home Health is often described as compassionate, patient, and knowledgeable. Many families have expressed gratitude for the supportive and attentive nature of the caregivers, particularly noting the impact of specific home health aides and nurses. For example, one aide is frequently mentioned for her ability to connect with patients and provide care that feels personal and heartfelt. The agency emphasizes a community-rooted approach, ensuring that their staff goes the extra mile for each patient.
Who They Serve
Horizon Valley Home Health serves a diverse range of clients, including elderly individuals and those recovering from surgery. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s ability to cater to specific needs and preferences.
What Families Say
Reviews from families indicate a high level of satisfaction with the services provided by Horizon Valley Home Health. Many families have noted the exceptional care their loved ones received, particularly from specific staff members who are praised for their kindness and professionalism. The agency has been recognized for its ability to ease the transition of care for families, providing support during challenging times.
Room for Improvement
While many families have had positive experiences with the agency, some have expressed concerns regarding the consistency of care, particularly with certain therapists. A few reviews mentioned that not all therapists met expectations, indicating there may be room for improvement in this area.
Summary
Overall, Horizon Valley Home Health Care, Inc. is highly regarded for its compassionate and dedicated staff, who provide essential home health services in Temecula, California. Families appreciate the personal touch and support their loved ones receive, especially in sensitive situations. While there are areas for growth in service consistency, the agency’s commitment to quality care and community involvement remains a strong point.
