Overview
Horizon Home Care, located in Kansas City, Missouri, is a family-owned home care agency established in 2015. The agency aims to provide exceptional, person-centered care to individuals of all ages, helping them maintain their independence at home and in their communities. Horizon Home Care focuses on delivering high-quality, compassionate services to the elderly, disabled, and chronically ill individuals, particularly those who are underserved in the Kansas City area.
Services & Support
Horizon Home Care offers a variety of in-home services designed to assist clients in living independently. Their mission is to provide the necessary support that allows individuals to remain in the comfort of their own homes, thereby avoiding institutional care. The agency emphasizes professional caregiving and family involvement in the care process.
Care Approach & Staff
The agency is committed to person-centered care, which involves tailoring services to meet the unique needs of each client. However, feedback from clients indicates that communication may be an area needing improvement. Some families have reported challenges with service consistency, including a reduction in caregiver hours and issues with staff responsiveness.
Who They Serve
Horizon Home Care serves individuals of all ages who require assistance to live independently. This includes the elderly, disabled, and those with chronic illnesses, ensuring that care is accessible to a broad demographic.
Room for Improvement
Several reviews highlight concerns regarding communication and service reliability. Clients have expressed dissatisfaction with the frequency of caregiver visits, particularly during times of illness. Additionally, issues related to payroll and administrative processes have been noted, including delays in receiving paycheck stubs and inaccuracies in tax forms.
Summary
Horizon Home Care provides essential home care services in Kansas City, Missouri, with a focus on empowering clients to maintain their independence. While the agency has a clear mission to offer compassionate care, feedback suggests that there are areas for improvement, particularly in communication and service consistency. Families considering Horizon Home Care may want to weigh these factors when evaluating their options.
