Overview
Home Instead, located in Waukee, Iowa, has been a trusted provider of personalized in-home care for seniors and aging adults for over two decades. This locally owned and operated team serves families across Dallas, Madison, and Warren counties, ensuring that loved ones can age in place with dignity, safety, and joy.
Services & Support
Home Instead offers a variety of services tailored to meet the unique needs of each family. Their offerings include Alzheimer’s and dementia support, respite care for family caregivers, veteran home care services, post-hospital and short-term recovery assistance, as well as personal care that encompasses bathing, toileting, and grooming. They also provide friendly companionship, social engagement, and transportation for errands. The agency is equipped to deliver 24-hour and live-in care, ensuring comprehensive support for clients.
Care Approach & Staff
The caregivers at Home Instead are frequently described as compassionate and dedicated. Families have noted the strong relationships that caregivers build with clients, often becoming like family members. The staff is praised for their professionalism, communication skills, and ability to provide personalized care, which has made a significant difference in the lives of clients and their families. The team works collaboratively to ensure that all aspects of care are coordinated effectively, particularly when involving other healthcare providers, such as hospice services.
Who They Serve
Home Instead serves a wide range of clients, including seniors with various needs, such as those undergoing cancer treatment, recovering from surgery, or requiring assistance with daily living activities. Their flexible care options allow them to support individuals at different stages of life, from those needing companionship to those requiring more intensive personal care.
Service Area
In addition to Waukee, Home Instead provides services throughout the surrounding areas in central Iowa, including Dallas, Madison, Warren, Boone, and Story counties. This broad service area allows them to reach a diverse clientele and cater to various care needs.
What Families Say
Families have expressed deep appreciation for the care provided by Home Instead, highlighting the compassionate nature of the caregivers and their commitment to enhancing the quality of life for their loved ones. Many reviews emphasize the positive relationships formed between caregivers and clients, noting that caregivers go above and beyond to meet the needs of those they care for. Clients have reported feeling supported and valued, making it easier for them to remain in their homes during challenging times.
Room for Improvement
While many families are satisfied with the services provided, a few have noted that home care can be expensive. However, the overall sentiment reflects a high level of satisfaction with the care and support received.
Summary
Home Instead in Waukee, Iowa, is a reputable provider of in-home senior care, known for its compassionate and dedicated caregivers. With a wide range of services tailored to individual needs, the agency has established strong relationships with clients and their families. Their commitment to quality care and support allows seniors to age in place, making Home Instead a trusted choice for many families in the area.