Overview
Home Instead(r), located in Roanoke, Virginia, provides companionship, homemaker, and personal care services to seniors. Since 2001, they have been offering reliable care in the Roanoke area, focusing on helping seniors age safely and comfortably in their own homes. Their services include respite care, Alzheimer’s care, outpatient care, short-term recovery, veteran care, meal preparation, light housekeeping, transportation, medication reminders, and live-in service.
Services & Support
Home Instead offers a comprehensive range of services designed to meet the varying needs of seniors. Their caregivers assist with daily living activities such as meal preparation, light housekeeping, and personal care. They also provide transportation to medical appointments and help with medication reminders. Families have noted the importance of these services, especially during transitions from hospitals or other care settings, emphasizing the compassionate support provided by the staff.
Care Approach & Staff
The caregivers at Home Instead are frequently described as compassionate, patient, and dedicated. Families have shared positive experiences regarding the staff’s ability to build strong relationships with their loved ones, often becoming like family members themselves. Caregivers are noted for their attention to detail and willingness to go above and beyond in their duties, ensuring that clients receive the personalized care they need.
Who They Serve
Home Instead serves a diverse clientele, including seniors requiring companionship and personal care, as well as those with specific needs such as Alzheimer’s care or short-term recovery after hospital stays. Families appreciate the tailored approach to care, which addresses individual preferences and requirements.
What Families Say
Families have expressed high satisfaction with the services provided by Home Instead. Many reviews highlight the reliability and kindness of the caregivers, noting that they offer not only physical assistance but also emotional support. One family shared their gratitude for the staff’s role in helping their loved one remain at home, stating that the caregivers have made a significant positive impact on their mother’s quality of life. However, there have been a few mentions of communication issues regarding scheduling, indicating a need for improvement in responsiveness during busy times.
Summary
Home Instead in Roanoke, Virginia, is a trusted provider of home health care services, known for their compassionate and dedicated caregivers. They offer a wide range of services tailored to meet the needs of seniors, ensuring a supportive and comfortable environment for aging at home. While families generally report positive experiences, attention to communication could enhance overall satisfaction.
