Overview
Home Helpers Home Care of Salt Lake City, located in Salt Lake City, Utah, is a family-owned business dedicated to providing compassionate in-home care services. They aim to be more than just a care agency; they strive to be an extended family for those in need of assistance when their own family cannot be there.
Services & Support
The agency offers a variety of services designed to support individuals in their homes. Caregivers assist with daily activities, including medication reminders, light housekeeping, and personal care. Families have expressed appreciation for the help their caregivers provide, noting the importance of companionship and support in maintaining a comfortable living environment.
Care Approach & Staff
Families frequently commend the caregivers for their kindness and attentiveness. Many caregivers are described as patient, cheerful, and dedicated to meeting the needs of their clients. For instance, caregivers have been recognized for their ability to engage clients, making their days enjoyable while also providing necessary support. The staff is noted for their professionalism and commitment to confidentiality, which helps build trust with families.
Who They Serve
Home Helpers serves a diverse range of clients, including those with special needs, elderly individuals, and those requiring companionship and assistance due to disabilities. Families have shared positive experiences about how caregivers have formed meaningful bonds with their loved ones, enhancing their overall quality of life.
What Families Say
Reviews highlight the positive experiences families have had with Home Helpers. Many clients appreciate the friendly demeanor and reliability of the caregivers. One family expressed gratitude for the support provided to their special needs children, noting that the caregivers help create fun and engaging activities. Another client shared how their caregiver has become a valued companion, emphasizing the emotional support that comes with the service.
Room for Improvement
While most reviews are positive, there are some concerns regarding communication and scheduling. A few families noted instances where caregivers were late or shifts were canceled, which made planning difficult. Additionally, there were mentions of challenges in caregiver training and emotional support during difficult times. Addressing these issues could enhance the overall experience for families.
Summary
Home Helpers Home Care of Salt Lake City is committed to providing compassionate and reliable in-home care services. With a focus on building relationships between caregivers and clients, they aim to create a supportive environment for those in need. While there are areas for improvement in scheduling and communication, the overall feedback from families reflects a strong appreciation for the care and attention provided by their staff.
