Overview
Home Health Care Plus, LLC, located in Philadelphia, Pennsylvania, is dedicated to providing compassionate home care services tailored to meet the unique needs of clients. Established in 2013, the agency prides itself on helping individuals manage daily living challenges in the comfort of their own homes. With a qualified care team, they offer a range of services designed to support clients and their families.
Services & Support
Home Health Care Plus offers various home care services, including personal care, post-hospital care, transportation, light housekeeping, and meal preparation. Their team consists of Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Behavioral Therapists, Nutritionists, and Certified Nursing Assistants (CNAs), ensuring a comprehensive approach to home health care. The agency also provides bilingual speaking aides, accommodating clients from diverse backgrounds.
Care Approach & Staff
The staff at Home Health Care Plus is frequently described as compassionate and patient. One client expressed gratitude for the support received from their caregiver, noting that the staff member went above and beyond her duties, providing reassurance during difficult times. This level of dedication contributes to a supportive environment that many clients appreciate.
Who They Serve
Home Health Care Plus serves a wide range of clients, including those requiring assistance with daily living activities, post-hospital care, and individuals needing ongoing support to maintain independence at home. Their services are designed to cater to various needs, ensuring personalized care for each individual.
Service Area
The agency operates in Philadelphia, Pennsylvania, with three convenient locations to serve clients effectively. This accessibility allows them to reach a broader community in need of home health care services.
Insurance & Billing
Home Health Care Plus accepts a variety of payment options, including Medicaid, Medicare, Private Pay, and several waivers, making their services accessible to many families. Clients are encouraged to check with their specific insurance providers to understand coverage details, as policies may vary in terms of requirements and limitations.
What Families Say
Families have noted positive experiences with the staff, highlighting their professionalism and helpfulness. One review specifically mentioned the exceptional support provided by a caregiver, which significantly impacted the client’s well-being. However, some concerns were raised regarding the lack of merit increases for staff over the years, which may affect overall staff morale and retention.
Room for Improvement
While many families appreciate the quality of care provided, there have been mentions of dissatisfaction regarding communication with the agency’s management and the absence of regular merit increases for staff. Addressing these concerns may enhance the overall experience for both clients and caregivers.
Summary
Home Health Care Plus, LLC in Philadelphia, Pennsylvania, offers a range of home care services delivered by a dedicated and compassionate team. With a focus on personalized care and accessibility through various payment options, they strive to support clients in maintaining their independence at home. While the agency has received positive feedback from families, there are areas for improvement that could further enhance their service quality.
