Overview
Home Health & Hospice of Kansas, located in Wichita, Kansas, is a home health and hospice agency dedicated to providing compassionate care tailored to the needs of patients and their families. They focus on delivering expert medical and personal care, ensuring comfort, independence, and well-being in the familiar surroundings of home. The agency emphasizes a commitment to building strong community ties through various local events and outreach.
Services & Support
Home Health & Hospice of Kansas offers a range of services, including home health care, hospice care, and palliative care. Their team is trained to provide personalized support, which includes medical care, social worker assistance, and emotional support for both patients and families. The agency aims to ensure that patients receive the care they need while maintaining their dignity and comfort.
Care Approach & Staff
The staff at Home Health & Hospice of Kansas is frequently described as compassionate and dedicated. Many families have noted the hard work of the nurses and aides, who strive to provide the best possible care. The agency promotes a team-oriented approach, where staff members collaborate to improve patient outcomes and address individual needs effectively. However, some reviews indicate that there have been instances of communication issues and unmet expectations regarding the level of care provided.
Who They Serve
Home Health & Hospice of Kansas serves a diverse clientele, including individuals requiring home health assistance, hospice care for end-of-life situations, and those in need of palliative support. They cater to patients in Wichita and surrounding areas, including Andover, Derby, and Augusta, ensuring that care is accessible to those in need.
What Families Say
Feedback from families is mixed. While many express gratitude for the compassionate care received, others have raised concerns about communication and the consistency of services. Positive experiences often highlight the dedication and warmth of the caregivers, who are seen as integral to the comfort and dignity provided to patients. Conversely, some families reported frustrations with the responsiveness of the agency and the fulfillment of promised services.
Room for Improvement
Several reviews point to issues with communication and service delivery. Families have expressed dissatisfaction with the responsiveness of staff and the need to repeatedly request necessary services and supplies. There are mentions of a lack of follow-through on care plans, which has led to increased stress for family members who felt they had to advocate extensively for their loved ones.
Summary
Home Health & Hospice of Kansas is committed to providing compassionate and personalized care to patients in Wichita, Kansas, and surrounding areas. While many families appreciate the dedication of the staff and the quality of care, some have experienced challenges with communication and service consistency. The agency’s commitment to community involvement and patient-centered care remains a cornerstone of their mission.
