Overview
Home Care MO dba Rockaway Home Care, located in St. Louis, Missouri, provides personalized home health care services designed to meet the needs of clients through a consumer-directed model. Families can choose caregivers they trust, including friends or family members, and the organization ensures that caregivers are compensated correctly and on time.
Services & Support
Home Care MO offers a range of services that allow clients to receive flexible and personalized care. The organization specializes in consumer-directed services, empowering clients to manage their care with the support of trusted individuals. This model not only enhances the client experience but also ensures that caregivers are paid promptly, which has been positively noted by families.
Care Approach & Staff
The staff at Home Care MO are frequently described as compassionate, understanding, and polite. Many reviews highlight the team’s willingness to listen to client concerns and provide support. Employees are noted for their responsiveness and ability to address questions in a timely manner, creating a supportive environment for both clients and caregivers. The organization emphasizes strict adherence to local, state, and federal regulations, ensuring high standards of care.
Who They Serve
Home Care MO serves a diverse clientele, focusing on individuals who require assistance in their daily lives, including the elderly and disabled. The organization is committed to advocating for their clients and responding quickly to their needs, making them a trusted choice for families seeking home health care solutions.
Service Area
Home Care MO operates in multiple counties across Missouri, including St. Louis, Audrain, Cape Girardeau, and many others. This wide service area allows them to reach a variety of clients in need of home health care services.
What Families Say
Families consistently express satisfaction with the services provided by Home Care MO. Many reviewers commend the staff for their professionalism and the compassionate care they offer. Specific mentions of employees highlight their patience and understanding, especially in challenging situations. Families appreciate the effective communication and support they receive, which enhances their overall experience with the service.
Room for Improvement
While many families have positive experiences, there are occasional mentions of concerns regarding the complexity of care processes. Some families noted that navigating the system can be confusing at times, suggesting that additional clarity in communication could be beneficial.
Summary
Home Care MO dba Rockaway Home Care in St. Louis, Missouri, is recognized for its compassionate and understanding staff who provide personalized home health care services. The organization’s commitment to effective communication and caregiver support has garnered positive feedback from families, making it a reliable option for those seeking home care assistance. With a broad service area and a focus on consumer-directed services, Home Care MO is well-positioned to meet the diverse needs of its clients.
