Overview
Helping Hearts Foundation, located in Sacramento, California, is dedicated to providing in-home care and support for individuals, particularly seniors with limited mobility or those needing assistance with daily tasks. The organization also offers payee services to help manage Social Security and other benefits, ensuring clients receive the financial oversight they need.
Services & Support
Helping Hearts Foundation provides a range of services tailored to individual needs, including assistance with medications, financial management, cleaning services, and companionship. Their payee services focus on budgeting, bill payments, and protecting clients from fraud and abuse. The organization aims to improve the quality of life for those they serve, emphasizing empathy and individual attention in their approach.
Care Approach & Staff
The staff at Helping Hearts Foundation is frequently described as compassionate and patient, working hard to meet the diverse needs of their clients. Many families appreciate the flexibility in scheduling and the dedication of the team in providing quality care. However, some reviews have noted issues with management and communication, particularly regarding no-shows for scheduled appointments.
Who They Serve
Helping Hearts Foundation serves a wide range of individuals, including seniors, those with disabilities, and others facing challenging life situations. They aim to support people from various backgrounds, ensuring that no one falls through the cracks when they need assistance the most. Their services cater to those struggling with health issues, financial difficulties, or lack of support from family and friends.
Service Area
The organization operates primarily in Sacramento, California, and extends its services to surrounding counties, including Placer, Sutter, and Yolo. This broad service area allows them to reach a diverse population in need of home health care and support.
What Families Say
Reviews from families highlight the positive experiences many have had with Helping Hearts Foundation. Clients have expressed gratitude for the care provided to their loved ones, noting the hard work of the staff. However, there are also critical comments regarding management practices and communication, particularly concerning rental services and scheduling issues.
Room for Improvement
While many families appreciate the care provided by Helping Hearts, there have been multiple reports of management challenges, including communication lapses and no-shows for scheduled services. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Helping Hearts Foundation in Sacramento, California, offers essential in-home care services and financial management support for individuals in need. With a commitment to compassionate care and individual attention, they strive to improve the lives of their clients. While many families express satisfaction with the services, there are areas for improvement, particularly in management and communication practices.
