Overview
Help at Home, located in Jefferson City, Missouri, provides a range of in-home care services aimed at helping individuals live independently. The company focuses on delivering personalized support for daily living activities, assistance after hospital stays, and community-based services. With a commitment to building lasting relationships based on trust and compassion, Help at Home aims to empower clients and their families.
Services & Support
Help at Home offers a variety of services designed to support seniors and individuals with disabilities. Their trained caregivers provide in-home personal care, ensuring that clients can maintain their independence and dignity. The company emphasizes relationship-based care, which is integral to their approach, allowing clients to enjoy meaningful moments in their daily lives.
Care Approach & Staff
The staff at Help at Home are described as kind and courteous, often going above and beyond to assist families with their needs. However, some reviews indicate challenges with reliability and communication regarding caregiver availability. While many clients appreciate the compassionate nature of the caregivers, there have been reports of aides not showing up as scheduled, leading to frustration for families relying on consistent support.
Who They Serve
Help at Home primarily serves seniors and individuals with intellectual or developmental disabilities. Their services cater to those who are Medicaid-eligible, ensuring that they receive the necessary support to live comfortably in their own homes.
Room for Improvement
There are noted concerns regarding the reliability of the service, with several families reporting issues with aides not showing up as scheduled. This has led to dissatisfaction among clients who depend on consistent care. Additionally, some families have expressed frustration over communication lapses when caregivers are unavailable.
Summary
Help at Home is committed to providing compassionate and personalized in-home care in Jefferson City, Missouri. While many families appreciate the kindness of the staff and the focus on building relationships, there are concerns regarding the reliability of services and communication about caregiver availability. Families considering Help at Home may want to weigh these factors when evaluating their options for home health care.
