Overview
Help at Home, located in Evansville, Indiana, is committed to providing care that empowers clients to live independently and with dignity. The company specializes in assisting individuals with daily living activities, post-hospital care, and community-based services. With a focus on building lasting relationships based on trust and compassion, Help at Home aims to deliver quality care tailored to the unique needs of each client.
Services & Support
Help at Home offers a range of services designed to support seniors and individuals with disabilities. These services include personal care assistance, help with daily living activities, and support for those transitioning from hospital care. The company emphasizes relationship-based care, ensuring that clients receive the attention and respect they deserve.
Care Approach & Staff
The staff at Help at Home is described as compassionate and dedicated, working collaboratively to provide effective care. Many employees have expressed appreciation for the supportive work environment, noting that management is understanding and responsive to their needs. However, some reviews indicate concerns regarding communication within the office, which could affect both staff and client experiences.
Who They Serve
Help at Home primarily serves Medicaid-eligible seniors and individuals with intellectual or developmental disabilities. The company is dedicated to helping these clients maintain their independence and quality of life through personalized care solutions.
Room for Improvement
While many employees express positive sentiments about their experiences, there are notable concerns regarding pay and benefits. Some staff members have reported dissatisfaction with compensation levels compared to industry standards, as well as issues with timely payment and access to pay stubs. Additionally, communication from the office has been criticized, with some employees feeling unsupported in their roles.
What Families Say
Families have shared mixed experiences with Help at Home. While some commend the staff for their dedication and the quality of care provided, others have raised concerns about communication issues and the overall management of the company. Positive feedback highlights the compassion shown by caregivers and the supportive environment fostered by the staff.
Summary
Help at Home in Evansville, Indiana, aims to deliver high-quality, compassionate care to seniors and individuals with disabilities. While the company has received praise for its supportive staff and relationship-focused approach, challenges related to pay, benefits, and communication have been noted by both employees and families. As families consider their options, understanding these dynamics may provide valuable insight into the services offered by Help at Home.
