Overview
Heavenly Hands Home Care, located in Hampton, Virginia, is a home health care agency known for its commitment to both clients and staff. The agency has garnered a reputation for providing compassionate care, with many clients expressing gratitude for the support they receive.
Services & Support
Heavenly Hands Home Care offers a range of services aimed at assisting clients with daily living activities. Clients have noted that the staff is dedicated to going above and beyond in their support, providing not only essential care but also companionship and assistance with appointments.
Care Approach & Staff
The agency is led by a caring owner who is frequently described as professional and compassionate. Many reviews highlight the owner’s commitment to her clients, often stepping in to provide assistance when needed. Staff members are noted for their dedication and willingness to support both clients and their families, creating a nurturing environment.
Who They Serve
Heavenly Hands Home Care serves a variety of clients, particularly seniors, who require assistance with daily tasks. The agency is recognized for treating clients with respect and kindness, akin to family members.
What Families Say
Feedback from families reflects a strong appreciation for the care provided by Heavenly Hands Home Care. Many clients express gratitude for the personal attention and support they receive, with some noting that staff members have gone out of their way to help in times of need. However, there are also concerns raised regarding specific incidents of care that have not met expectations.
Room for Improvement
While many reviews are positive, there are a few critical comments regarding the agency’s operations and staff conduct. Some clients have reported unsatisfactory experiences, including issues with cleanliness and staff behavior. These concerns indicate that there may be areas for improvement in maintaining consistent standards of care.
Summary
Heavenly Hands Home Care is a home health care agency in Hampton, Virginia, that is generally well-regarded for its compassionate approach to client care. While many families appreciate the dedication and support provided by the staff, there are also some critiques that suggest a need for improved oversight and consistency in service delivery. Overall, the agency is recognized for its commitment to treating clients with kindness and respect.
