Overview
Healthcare Innovations Pvt Services npt healthcare, located in Oklahoma City, Oklahoma, provides home health care services. However, feedback from clients indicates significant concerns regarding the professionalism and reliability of the company.
Services & Support
Healthcare Innovations offers personal care assistance (PCA) among other services. Despite having some dedicated aides, clients have expressed frustration with the overall service delivery and support from the company’s staff.
Care Approach & Staff
While some aides, such as one identified as Elizabeth Hutch, have received positive remarks for their compassion and dedication, multiple reviews highlight issues with the company’s management and administrative staff. Clients have reported unprofessional behavior and a lack of effective communication from the office staff, which has contributed to a negative experience.
Who They Serve
The services provided by Healthcare Innovations are aimed at individuals requiring personal care assistance in their homes. However, clients have noted that the company struggles with staffing, leading to instances where clients are left without adequate support for extended periods.
Room for Improvement
Numerous reviews indicate a need for improvement in communication and staffing stability. Clients have reported difficulties in reaching the company for assistance, with some expressing that their calls and messages often go unanswered. Additionally, there are concerns about the retention of staff, as clients have noted that aides frequently leave the company.
What Families Say
Feedback from families has been mixed, with some praising the quality of care provided by individual aides, while others have expressed deep dissatisfaction with the company’s overall management and support. Several clients have indicated they would not recommend Healthcare Innovations due to their experiences, citing unprofessionalism and inadequate service delivery as major issues.
Summary
In summary, Healthcare Innovations Pvt Services npt healthcare has received significant criticism from clients in Oklahoma City, Oklahoma. While some aides are recognized for their quality care, the company faces challenges with staffing, communication, and professionalism, leading to a lack of trust among families seeking home health care services.
