Overview
HCC| Healthcare at Home, located in Fresno, California, has been dedicated to providing exceptional healthcare at home since 2000. The agency focuses on delivering personalized care tailored to the unique needs of each patient, whether they are recovering from an illness or surgery, or seeking support through hospice care. Their commitment to quality care is reflected in their approach to listening to patients and customizing care plans accordingly.
Services & Support
HCC offers a range of services including home health care, hospice care, and physical therapy. Their caregiving services are designed to meet the specific needs of individuals in the comfort of their own homes. The agency emphasizes a team approach to address the physical, emotional, and social needs of their patients, ensuring comprehensive support throughout the healing process.
Care Approach & Staff
The staff at HCC are frequently described as compassionate and knowledgeable. Many families have expressed gratitude for the care provided by nurses and therapists, noting their ability to create a welcoming and supportive environment. Patients often feel a sense of comfort and familiarity with the staff, likening them to family members. The agency is praised for its effective communication and the thoroughness of its care, particularly in wound care and physical therapy.
Who They Serve
HCC serves a diverse range of patients, including those recovering from surgery, individuals with chronic illnesses, and those in need of hospice care. Families have reported positive experiences with the care provided to their loved ones, including grandmothers and grandfathers, highlighting the agency’s ability to cater to the unique needs of elderly patients.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with HCC. Many reviewers commend the agency for its compassionate care and the professionalism of its staff. One family noted that the care provided made a difficult time much easier, while another expressed appreciation for the thoroughness and kindness shown to their grandmother. The consistency in positive remarks reflects a strong reputation within the community for delivering high-quality home health care.
Room for Improvement
While many families have had positive experiences, there are occasional mentions of needing more clarity in communication regarding scheduling. Ensuring that all families feel fully informed about care plans and visit schedules could enhance their overall experience.
Summary
HCC| Healthcare at Home in Fresno, California, is recognized for its commitment to providing personalized and compassionate care. With a focus on home health, hospice, and physical therapy services, the agency has built a strong reputation for quality support tailored to the individual needs of patients. Families consistently express satisfaction with the care their loved ones receive, highlighting the agency’s compassionate staff and effective communication.
