Overview
Haven Home Health, located in Tucson, Arizona, provides hospice and home health care services. The agency has received a mix of feedback regarding the quality of care and management, with some families expressing significant concerns.
Services & Support
Haven Home Health offers hospice and home health care services to patients in need. However, reviews indicate a lack of reliability in service delivery, with some families noting that caregivers did not show up as scheduled and failed to communicate effectively regarding care plans.
Care Approach & Staff
Feedback regarding the staff at Haven Home Health has been mixed. While some reviewers have praised certain team members for their professionalism and genuine care, others have reported serious issues, such as mistakes in medical procedures and inadequate follow-up on care. These inconsistencies in staff performance have raised concerns about patient safety and the overall quality of care provided.
Who They Serve
Haven Home Health serves individuals requiring hospice and home health care services. The agency aims to support patients and their families during challenging times, although experiences reported by families vary significantly.
Room for Improvement
Several reviews highlight areas needing improvement, particularly in communication and reliability of service. Families have expressed frustration with delayed responses and management issues, indicating a need for better oversight and support for caregivers.
What Families Say
Families have voiced strong opinions about their experiences with Haven Home Health. Some have described their experiences as troubling, citing lack of care and responsiveness. In contrast, a few reviews highlight positive interactions with the staff, emphasizing their professionalism and dedication to patient care. This divergence in feedback suggests that experiences may vary widely depending on individual circumstances and specific staff members involved.
Summary
Haven Home Health in Tucson, Arizona, offers hospice and home health services, but the agency faces significant challenges related to service reliability and staff performance. While some families report positive experiences, many others express serious concerns about the quality of care and management practices. Families considering this agency may want to weigh these varied experiences carefully.
