Overview
Harmony at Home, located in Knoxville, Tennessee, is dedicated to providing quality home care services to enhance the lives of seniors. With a person-centered approach, the organization aims to keep individuals safe and comfortable in their own homes. Their commitment to compassionate care is evident in their years of experience and high client satisfaction rate.
Services & Support
Harmony at Home offers a range of in-home care services tailored to meet the needs of seniors. They specialize in around-the-clock care, ensuring that clients receive the support they need to live well at home. The staff is described as caring and attentive, with a focus on providing a personal touch in their services. Families have expressed appreciation for the assistance in coordinating follow-up care and finding appropriate physical and occupational therapy options.
Care Approach & Staff
The caregivers at Harmony at Home are noted for their compassion, reliability, and professionalism. Families have reported positive experiences with the staff, highlighting their dedication to meeting the specific needs of clients. The organization emphasizes a collaborative approach, working closely with families to create care plans that align with individual circumstances and preferences.
Who They Serve
Harmony at Home primarily serves seniors who require assistance to remain in their homes. Their services cater to various needs, including those of individuals with disabilities and veterans. The organization is committed to providing support that allows clients to maintain their independence and quality of life.
Service Area
As a provider based in East Tennessee, Harmony at Home serves the Knoxville area and surrounding communities, focusing on delivering home care services that cater to local families.
Scheduling & Availability
Families have noted that Harmony at Home is flexible with scheduling, accommodating necessary changes to care plans as required. This adaptability is appreciated by those managing multiple caregiving responsibilities.
What Families Say
Reviews from families indicate a high level of satisfaction with the services provided by Harmony at Home. Many have praised the staff for being attentive and dedicated, making the caregiving process smoother and more reassuring. However, some families have expressed concerns about communication, noting instances where calls were not returned promptly.
Room for Improvement
While many families have had positive experiences, there are mentions of communication issues, particularly regarding responsiveness to calls and messages. Addressing these concerns could enhance the overall experience for families seeking support.
Summary
Harmony at Home stands out for its commitment to compassionate, person-centered care for seniors in Knoxville, Tennessee. With a focus on flexibility and meeting individual needs, the organization has garnered praise for its attentive staff and supportive services. While there are areas for improvement in communication, the overall feedback reflects a strong dedication to enhancing the quality of life for clients and their families.
