Overview
Hands to Heart Home Care, located in Shelton, Connecticut, is a non-medical home care agency dedicated to providing compassionate assistance to individuals facing various health challenges. The agency emphasizes a collaborative approach, working closely with clients and their healthcare teams to ensure personalized care that meets each individual’s needs. With a commitment to treating clients with dignity and respect, Hands to Heart Home Care aims to make a positive impact in the lives of those they serve.
Services & Support
Hands to Heart Home Care offers a range of non-medical services, including personal care, companionship, and homemaker services. Their caregivers assist clients with daily activities such as bathing, dressing, cooking, and tidying up, ensuring that clients receive the support they need to maintain their quality of life. The agency is also equipped to provide respite care for families who require temporary relief from caregiving responsibilities.
Care Approach & Staff
The staff at Hands to Heart Home Care are frequently described as kind, compassionate, and professional. Families have noted the caregivers’ commitment to going the extra mile to ensure the comfort and happiness of their loved ones. The agency prides itself on having a dedicated team that is responsive and organized, which helps build trust and confidence among clients and their families.
Who They Serve
Hands to Heart Home Care serves a diverse clientele, including the elderly, individuals recovering from illness or surgery, and those with disabilities. Many families have shared positive experiences regarding the care provided to their loved ones, particularly for clients like grandmothers and grandfathers who require assistance with daily living activities.
What Families Say
Reviews highlight the agency’s strengths in providing reliable and compassionate care. Many families express gratitude for the positive impact Hands to Heart Home Care has had on their loved ones’ lives. Clients appreciate the staff’s ability to connect with their family members on a personal level, fostering a sense of comfort and trust. However, some families have reported concerns regarding communication and billing practices, indicating that experiences may vary.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and billing practices. A few reviews mentioned issues with being billed for days without a caregiver, suggesting that there may be areas for the agency to enhance its administrative processes.
Summary
Hands to Heart Home Care provides essential non-medical home care services in Shelton, Connecticut, with a focus on compassionate support for clients facing health challenges. The agency is committed to treating clients with respect and dignity, and the staff is generally regarded as professional and caring. While many families have shared positive experiences, there are some noted areas for improvement in communication and billing. Overall, Hands to Heart Home Care is recognized for making a meaningful difference in the lives of their clients.
