Overview
Griswold Home Care for Durham & Chapel Hill, located in Durham, North Carolina, is a well-established provider in the home care industry with over four decades of experience. They are known for their compassionate and integrity-driven approach to care. The organization emphasizes that Care Professionals are the foundation of their success, ensuring that clients can live comfortably in their own homes as they age.
Services & Support
Griswold offers a range of services including personal care, respite care, and companionship. Their caregivers provide essential support for daily activities such as bathing, grooming, and dressing. Additionally, they engage clients in various activities, hobbies, and errands, fostering companionship and enhancing the overall quality of life. The organization is committed to tailoring their services to meet the unique needs of each client, ensuring a personalized care experience.
Care Approach & Staff
The team at Griswold is frequently described as caring, compassionate, and responsive. Families have noted the low caregiver turnover, which contributes to consistency in care and helps build trust between caregivers and clients. The organization is proactive in communication, with staff members regularly checking in to ensure that both clients and caregivers are satisfied with the care being provided. This dedication to personal involvement is highlighted by instances where team members visited clients in the hospital and at home to provide support.
Who They Serve
Griswold Home Care serves a diverse range of clients, including those recovering from surgeries such as knee replacements. Families have expressed appreciation for the tailored support provided during recovery, as caregivers are attentive to the specific needs of each individual. The organization aims to create a comfortable and supportive environment for clients, allowing them to maintain their independence.
Service Area
Griswold Home Care serves the Durham and Chapel Hill areas, including surrounding communities such as Carrboro and Hope Valley. Their commitment to local families reflects their understanding of the unique needs of the community.
What Families Say
Families consistently praise Griswold for their compassionate care and effective communication. Many have shared positive experiences regarding the flexibility in scheduling and the attentiveness of the caregivers. Clients have expressed gratitude for the support provided during challenging times, such as hospital stays and recovery periods, noting that the team goes above and beyond to ensure their loved ones receive the best care possible.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there could be enhancements in the organization’s communication, particularly regarding scheduling changes. Ensuring that all parties are informed promptly may further improve the overall experience.
Summary
Griswold Home Care for Durham & Chapel Hill is recognized for its commitment to providing personalized, compassionate care to clients in the Durham area. With a focus on building strong relationships between caregivers and clients, the organization has established itself as a trusted provider in home care. Families appreciate their proactive communication and the quality of care delivered by dedicated professionals.
