Overview
Good Hands Home Care, located in Memphis, Tennessee, provides affordable, non-medical senior in-home care for residents and their families. Their services are designed to assist individuals who may need support or companionship to maintain independence in their homes.
Services & Support
Good Hands Home Care offers a variety of home care services tailored for seniors and individuals with disabilities. These services include assistance with daily living activities and companionship, aimed at helping clients remain in their homes. The agency is noted for its experience and commitment to treating clients like family, which is emphasized in their approach to caregiving.
Care Approach & Staff
The agency prides itself on having a team of dedicated and experienced caregivers who are screened and bonded. While many families appreciate the compassionate care provided, some reviews express concerns about the training and professionalism of certain staff members. There are reports of inconsistencies in the quality of care, with some clients feeling that the caregivers sent to their homes were not adequately trained or professional.
What Families Say
Feedback from families is mixed. Some families commend Good Hands Home Care for providing loving and supportive care, noting that it has significantly alleviated their stress. However, there are also critical reviews highlighting issues with reliability and professionalism, with some clients describing their experiences as disappointing due to untrained staff and lack of integrity.
Room for Improvement
Several reviews indicate a need for improvement in the training and consistency of caregivers. Families have expressed concerns about receiving caregivers who may not meet their expectations in terms of professionalism and reliability.
Summary
Good Hands Home Care in Memphis, Tennessee, aims to provide quality home care services for seniors and individuals with disabilities. While many families appreciate the compassionate care and support, there are notable concerns regarding the training and professionalism of some staff members. Families considering this agency may want to weigh the positive experiences against the critical feedback regarding service consistency.
