Overview
Freedom Healthcare Inc, located in McAllen, Texas, provides home health care services. The company aims to support individuals in need of assistance, but experiences shared by families indicate significant challenges in their service delivery.
Services & Support
While specific services offered by Freedom Healthcare Inc are not detailed in the provided information, it is noted that there are difficulties in finding qualified staff, particularly Certified Nursing Assistants (CNAs) who can administer medications and assist with physical needs.
What Families Say
Feedback from families indicates a troubling experience with Freedom Healthcare Inc. One reviewer described the company as disrespectful and expressed frustration over the treatment received while trying to care for a family member with vascular dementia. The reviewer reported issues with communication, stating that staff struggled to get names correct and showed a lack of concern for the patient’s well-being. This sentiment suggests that families may feel undervalued and disrespected in their interactions with the company.
Room for Improvement
The reviews highlight a need for improvement in staff training and communication, particularly regarding respect and attentiveness to clients’ needs. Families have expressed concerns about the overall quality of care and the reliability of staff.
Summary
In summary, Freedom Healthcare Inc in McAllen, Texas, faces challenges that may impact the quality of care provided to clients. Families have reported negative experiences related to staff behavior and difficulties in receiving adequate support, indicating that potential clients should consider these factors when evaluating their options for home health care.
