Overview
Four Seasons Healthcare, located in Wilmington, Delaware, provides home healthcare services in various counties including Chester and Delaware counties in Pennsylvania, as well as New Castle, Kent, and Sussex counties in Delaware. The company emphasizes that their services are RN-run, suggesting a focus on supervision and care quality.
Services & Support
The company offers home healthcare services, although specific types of care provided are not detailed in the available information.
Care Approach & Staff
Reviews indicate significant concerns regarding the quality of care and staff professionalism. Some families reported issues with caregivers being late, inadequately trained, and not attentive to the needs of patients. There are also claims that caregivers exhibited unprofessional behavior, including dishonesty and theft.
Who They Serve
Four Seasons Healthcare serves individuals requiring home health services across multiple counties in Delaware and Pennsylvania. However, feedback suggests that families may want to thoroughly vet the quality of care provided to ensure their loved ones receive appropriate support.
What Families Say
Feedback from families has been overwhelmingly negative. Multiple reviews describe experiences of neglect and mistreatment, with one reviewer expressing concern about the potential for abuse. Issues such as inadequate patient care leading to health complications have also been highlighted. Families have reported feeling misled by company promises regarding reimbursement and support.
Room for Improvement
The reviews reflect a need for significant improvements in staff training, supervision, and accountability. Concerns about caregiver reliability and professionalism have been raised, indicating that the company may need to address these issues to enhance trust and care quality.
Summary
Overall, Four Seasons Healthcare in Wilmington, Delaware, faces serious criticism regarding its home healthcare services. Families have reported experiences of neglect and unprofessional behavior among staff, leading to a lack of trust in the care provided. Prospective clients may wish to carefully consider these reviews when evaluating their options for home healthcare.
