Overview
FirstLight Home Care of Knoxville, located in Maryville, Tennessee, is a reputable home care provider dedicated to delivering compassionate and reliable support to adults in need. The company serves a diverse clientele, including seniors, veterans, and individuals recovering from illness or surgery, ensuring they receive care in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a variety of services tailored to meet the unique needs of each client. Their caregivers provide companionship and assistance with daily tasks, which may include laundry, transportation, medication reminders, and personal hygiene. The goal is to enhance the quality of life for clients by ensuring they have the support they need every day.
Care Approach & Staff
The care team at FirstLight Home Care is noted for its dedication and compassion, particularly in serving the veteran population. Many caregivers are veterans themselves, which helps them understand the specific needs of their clients and their families. Reviews highlight the professionalism and kindness of the staff, with several families expressing gratitude for the personalized attention their loved ones received during challenging times.
Who They Serve
FirstLight Home Care serves a wide range of individuals, including seniors, veterans, and adults with dementia or those recovering from surgery. Their services are designed to support those who require assistance with daily living tasks, ensuring that clients can maintain their independence while receiving the care they need.
Service Area
The agency provides home care services throughout Blount, Hamilton, Knox, and Loudon Counties in Tennessee, making it accessible to many families in the region.
What Families Say
Families have shared positive experiences with FirstLight Home Care, praising the staff for their compassion and reliability. Many reviews emphasize the effective communication and responsiveness of the team, which has provided peace of mind to families during difficult times. One family noted that the caregiver became a vital part of their family during their loved one’s hospice care, highlighting the deep connections formed between caregivers and clients.
Room for Improvement
While many families expressed satisfaction with the services provided, some reviews indicated a desire for more consistent communication regarding care schedules. Ensuring that all clients receive timely updates could further enhance the overall experience.
Summary
FirstLight Home Care of Knoxville stands out for its commitment to compassionate care and its understanding of the unique needs of its clients. With a dedicated team of caregivers and a wide range of services, they aim to provide quality support to families in Maryville and the surrounding areas. The positive feedback from families underscores their effectiveness in delivering personalized home care solutions.