Overview
First Choice Community Services, located in Memphis, Tennessee, is dedicated to providing exceptional personal support care to seniors and individuals with disabilities. Their services include companionship, acute care, and transitional assistance from nursing homes or hospitals. The organization aims to assist clients with daily living activities, ensuring comfort in their own homes.
Services & Support
First Choice Community Services offers a range of personal support services tailored to meet the needs of their clients. These services include companionship, assistance with daily living activities, and transitional care. Their caregivers, who are certified and trained by a licensed Registered Nurse, focus on delivering quality care to ensure clients receive the support they need.
Care Approach & Staff
The staff at First Choice Community Services are described as professional and compassionate by some clients. Caregivers are screened and trained to provide the best possible care, and the organization emphasizes a commitment to quality patient care. However, there have been concerns expressed about the professionalism of some office staff, with reports of unresponsiveness and miscommunication regarding caregiver assignments.
Who They Serve
First Choice Community Services primarily serves seniors and individuals with disabilities, offering personalized support to enhance their quality of life at home. The organization aims to cater to the unique needs of each client, ensuring they receive appropriate care and assistance.
Room for Improvement
Some families have reported issues with the responsiveness and professionalism of the office staff. Concerns were raised about communication failures, particularly regarding caregiver availability, leading to instances where clients were left without necessary support. Addressing these concerns may enhance the overall experience for clients and their families.
Summary
First Choice Community Services provides a range of personal support services in Memphis, Tennessee, focusing on the needs of seniors and individuals with disabilities. While the caregivers are often praised for their professionalism, there are notable concerns about the office staff’s communication and responsiveness. Families considering this service may want to weigh these factors in their decision-making process.
