Overview
Family Resource Home Care, located in Tacoma, Washington, provides non-medical assistance to help clients live comfortably and independently at home. Since its establishment in 2005, the agency has been dedicated to enhancing the quality of life for those in need of home care services throughout the Pacific Northwest.
Services & Support
Family Resource Home Care offers a range of services tailored to meet individual needs, including overnight supervision and around-the-clock care. Their caregivers are thoroughly screened and matched with clients to ensure compatibility. The agency’s staff is experienced in providing care for clients with various conditions, including Alzheimer’s, dementia, and other chronic diseases. They emphasize compassionate care, aiming to keep clients comfortable, safe, and happy.
Care Approach & Staff
The caregivers at Family Resource Home Care are selected for their exceptional care skills and ability to build personal relationships with clients. The agency prioritizes matching caregivers to the unique needs and preferences of each individual, ensuring a supportive environment. Families have noted the staff’s responsiveness and ability to mobilize quickly, even on short notice, to meet care needs.
Who They Serve
Family Resource Home Care serves a diverse clientele, including elderly individuals and those with chronic conditions requiring additional support. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s role in assisting clients with daily activities and providing respite for family caregivers.
Service Area
The agency serves South King County and Pierce County, including communities such as Gig Harbor, Fife, University Place, Lakewood, and Dupont. This broad service area allows them to reach a wide range of clients in need of home care services.
What Families Say
Reviews from families indicate a mixed experience with Family Resource Home Care. Many families express gratitude for the compassionate care provided by caregivers, noting their ability to connect with clients and provide meaningful support. However, there are concerns regarding communication and staffing issues, with some families reporting difficulties when changes in caregivers occur without prior notification. Overall, families appreciate the dedication of the caregivers and the positive impact they have had on their loved ones’ lives.
Room for Improvement
Some reviews highlight issues with communication and professionalism within the organization. A few families experienced challenges when caregivers were reassigned without notice, leading to disruptions in care. Addressing these concerns may enhance the overall experience for clients and their families.
Summary
Family Resource Home Care in Tacoma, Washington, offers dedicated non-medical home care services with a focus on compassionate, personalized support. While many families commend the agency for its responsive caregivers and overall care quality, there are areas for improvement related to communication and staffing transitions. Families considering this agency may find value in the commitment to matching caregivers with clients’ needs and the agency’s extensive service area.
