Overview
Family Resource Home Care, located in Spokane Valley, Washington, provides non-medical assistance to help clients live comfortably and independently at home. The agency has been serving families in Spokane and Kootenai counties since 1966, emphasizing a commitment to enhancing the quality of life for those in need of home care services.
Services & Support
Family Resource Home Care offers a range of non-medical services designed to support clients in their daily activities. Their dedicated caregivers provide personalized care that caters to individual needs, ensuring clients receive the support necessary to maintain their independence at home. The agency prides itself on fostering a compassionate and respectful environment for both clients and caregivers.
Care Approach & Staff
The caregivers at Family Resource Home Care are frequently described as compassionate and dedicated. Many reviews highlight the strong support system within the agency, where staff feel valued and appreciated. Caregivers are noted for their ability to connect with clients on a personal level, offering not just physical assistance but also emotional support. However, some reviews indicate challenges with communication from the office, particularly in urgent situations.
Who They Serve
Family Resource Home Care primarily serves elderly clients in Spokane and Kootenai counties, including areas like Spokane, South Hill, Liberty Lake, and Coeur d’Alene. The agency focuses on providing care for individuals who require assistance due to aging, chronic illness, or recovery from hospitalization, ensuring that clients can continue to live in the comfort of their homes.
Service Area
The agency operates throughout Spokane and Kootenai counties, covering a wide range of locations including Spokane Valley, Liberty Lake, Greenacres, Post Falls, Hayden, and surrounding areas. This broad service area allows Family Resource Home Care to reach and support many families in need of home care services.
What Families Say
Families have shared positive experiences regarding the care provided by Family Resource Home Care. Many clients express gratitude for the compassion and dedication shown by caregivers, noting improvements in their loved ones’ quality of life. However, some families have raised concerns about communication issues, particularly regarding scheduling and updates from the office.
Room for Improvement
While many families appreciate the care provided, there are noted challenges with communication from the office. Several reviews mention difficulties in reaching staff during urgent situations and a lack of timely updates regarding caregiver schedules. Addressing these communication gaps could enhance the overall experience for both clients and caregivers.
Summary
Overall, Family Resource Home Care stands out for its compassionate and dedicated caregivers who strive to provide quality support to clients in Spokane Valley and surrounding areas. While there are areas for improvement in communication, the agency’s long-standing commitment to client care and support makes it a notable option for families seeking in-home assistance.
