Overview
Family Resource Home Care, located in Clackamas, Oregon, provides non-medical assistance to help clients live comfortably and independently at home. The organization focuses on enhancing the quality of life for those in need of home care services, supported by a dedicated team of caregivers.
Services & Support
Family Resource Home Care offers a range of in-home care services designed to support seniors and individuals requiring assistance due to aging, chronic disease, or hospitalization. Their approach emphasizes compassionate care tailored to individual needs, ensuring that clients receive the support necessary to maintain their well-being in a familiar environment.
Care Approach & Staff
The caregivers at Family Resource Home Care are described as compassionate and attentive, often noted for their kindness and respect towards clients. The organization prides itself on effectively matching caregivers with clients, aiming to create meaningful connections that enhance the care experience. However, some feedback indicates challenges in consistently matching caregivers to clients, which can affect service continuity.
Who They Serve
Family Resource Home Care serves seniors and individuals in need throughout the greater Portland Metro area, including Multnomah and Clackamas counties. Their services are designed to support clients who wish to remain in their homes while receiving the necessary assistance.
Service Area
The agency operates primarily in Clackamas, Oregon, and the surrounding areas, providing home care services to various communities within the Portland Metro region. They emphasize 24/7 communication and flexibility to meet the diverse needs of their clients.
What Families Say
Clients generally express satisfaction with the care provided by their caregivers, highlighting their attentiveness and the compassionate nature of the staff. Families appreciate the involvement of the agency in their care and the dedication shown by caregivers. However, some caregivers have noted difficulties in obtaining consistent work hours, which has raised concerns about the company’s communication and management practices.
Room for Improvement
While many families appreciate the care provided, there are concerns regarding the company’s ability to consistently match caregivers with clients and the management’s responsiveness. Some caregivers have expressed frustration over the promise of full-time hours that are not always available, alongside difficulties navigating the company’s communication systems.
Summary
Family Resource Home Care in Clackamas, Oregon, is dedicated to providing quality non-medical home care services. With a focus on compassionate and personalized care, they aim to support clients in maintaining their independence at home. Although many families report positive experiences with caregivers, there are areas for improvement in communication and the management of caregiver assignments.
