Overview
Elite Home Health Central Florida, located in Orlando, Florida, is dedicated to providing home care services as an alternative to institutional care. Their mission emphasizes delivering high-quality healthcare services while maintaining cost-effectiveness and integrity.
Services & Support
The agency offers a range of professional services, including nursing care, physical therapy, occupational therapy, speech therapy, social worker support, and home health aide services. They also provide 24-hour registered nurse availability for urgent needs and specialize in wound care management.
Care Approach & Staff
Families have reported a positive experience with the staff, highlighting their compassion and dedication. The nursing care provided has been described as excellent, with staff members demonstrating a strong commitment to patient well-being. Therapists have been noted for their expertise, with one reviewer mentioning significant improvements in mobility after just a few visits. The staff is recognized for their proactive communication and follow-up, ensuring that patients feel supported throughout their care journey.
Who They Serve
Elite Home Health Central Florida serves a variety of patients, including those recovering from surgery, individuals needing long-term care, and patients requiring specialized therapy services. Their approach is tailored to meet the unique needs of each client.
Scheduling & Availability
While many families have expressed satisfaction with the timely responses and scheduling of services, there have been concerns regarding communication delays in some cases. One reviewer noted a significant delay in contact following a hospital discharge, which raises questions about the consistency of their scheduling process.
Insurance & Billing
Elite Home Health accepts various insurance plans, including Medicare and several integrated Medicaid options. This flexibility can help families navigate the financial aspects of home health care.
What Families Say
Overall, families have praised the professionalism and quality of care provided by the staff at Elite Home Health Central Florida. Many reviewers expressed gratitude for the support and expertise of the nurses and therapists, with several stating they would highly recommend the agency to others. However, there are some concerns about communication and responsiveness, particularly in urgent situations.
Room for Improvement
Despite the positive feedback, there are indications that communication could be improved, especially in urgent scenarios. Some families experienced delays in contact following referrals, suggesting a need for enhanced responsiveness to ensure timely care.
Summary
Elite Home Health Central Florida offers a comprehensive range of home health services in Orlando, Florida, with a focus on quality care and patient support. While many families appreciate the expertise and dedication of the staff, there are areas for improvement in communication and scheduling processes. Overall, the agency is well-regarded for its commitment to patient care, making it a viable option for families seeking home health services.
