Overview
Eden Health – Home Health, Hospice, located in Reno, Nevada, is a licensed and bonded company that offers skilled home health, hospice, home care, and palliative care services. As a 100% employee-owned organization, Eden Health emphasizes a commitment to quality care and patient support.
Services & Support
Eden Health provides a variety of services, including home health care, hospice care, and palliative care. Their home health services focus on helping patients recover and regain independence after illness or injury, while hospice care prioritizes comfort and quality of life for those with life-limiting conditions. Physical therapy and occupational therapy are also part of their offerings, aimed at assisting individuals in improving their mobility and daily functioning.
Care Approach & Staff
The staff at Eden Health is frequently described as compassionate and attentive. Many families have noted the professionalism and knowledge of the nursing team, which includes registered nurses and therapists who provide personalized care. Reviews highlight the dedication of caregivers who go above and beyond to ensure comfort and support for their patients. This level of care is often contrasted positively against other experiences families have had with different providers.
Who They Serve
Eden Health serves a diverse clientele, including individuals recovering from surgery, those with chronic conditions, and patients requiring hospice care. Families have reported positive experiences with the care provided to their loved ones, particularly in challenging situations, such as post-surgical recovery and end-of-life care.
Service Area
Eden Health operates in multiple states, including Nevada, where they provide services in Reno. Their broader service area spans several states, ensuring that they can meet the needs of various communities.
What Families Say
Families have shared mixed experiences with Eden Health. Many commend the staff for their compassionate care and the positive impact they have had on their loved ones’ recovery. Specific caregivers have been highlighted for their exceptional support, often forming strong bonds with patients. However, some families have expressed concerns regarding communication and responsiveness, particularly in relation to scheduling and follow-up care.
Room for Improvement
While many families have praised Eden Health for its dedicated staff, there have been reports of inconsistent communication, particularly regarding scheduling and follow-up services. Some families felt that their loved ones did not receive timely care, which led to frustration during critical times.
Summary
Eden Health – Home Health, Hospice in Reno, Nevada, offers a range of home health and hospice services with a focus on compassionate care. The organization is recognized for its knowledgeable staff and commitment to patient comfort. While many families share positive experiences, there are areas where improved communication and responsiveness could enhance overall satisfaction.
