Overview
Duke HomeCare & Hospice, Infusion, & Grief Services, located in Durham, North Carolina, provides comprehensive and individualized care to patients in their homes or at their inpatient hospice facility. Their dedicated team includes nurses, therapists, social workers, counselors, and chaplains who support patients and families in managing advanced medical conditions, whether recovering from treatment, requiring ongoing therapy, or needing end-of-life support.
Services & Support
Duke HomeCare & Hospice offers a range of services including home health care, home infusion therapy, palliative care, and bereavement support. Their home health care encompasses physical, occupational, and speech therapy, as well as pain management and wound care. The infusion services are administered by nurses and pharmacists under physician direction, ensuring treatments are delivered safely and effectively. Their palliative care teams provide compassionate support for patients facing serious illnesses, focusing on holistic care for both patients and their families.
Care Approach & Staff
The staff at Duke HomeCare & Hospice is noted for their compassionate approach to care. Many families have expressed appreciation for the dedication of the nursing and social work teams, highlighting their support during difficult times. The interdisciplinary team collaborates to provide comprehensive care, ensuring that all aspects of a patient’s needs are met. Families have reported positive experiences with the bereavement services, noting the importance of social worker support during their grieving process.
Who They Serve
Duke HomeCare & Hospice serves a diverse range of patients, including those in need of home health care, hospice services, and bereavement support. Their services cater to individuals recovering from medical treatments, those facing chronic or terminal conditions, and families needing assistance during bereavement.
Service Area
Duke HomeCare & Hospice provides services throughout North Carolina, South Carolina, and Virginia, ensuring a wide service area for home infusion therapy and other care services.
What Families Say
Families have shared mixed experiences with Duke HomeCare & Hospice. Many commend the compassionate care provided by the nursing and social work staff, particularly during end-of-life situations. Positive remarks highlight the effectiveness of the bereavement support groups and the dedication of the team. However, some families have expressed concerns regarding communication and reliability, particularly with medication delivery and scheduling of nursing visits.
Room for Improvement
There have been reports of inconsistent communication and service delivery at Duke HomeCare & Hospice. Some families noted issues with medication administration and scheduling, which led to frustration and unmet needs. Addressing these concerns could enhance the overall patient experience.
Summary
Duke HomeCare & Hospice, Infusion, & Grief Services in Durham, North Carolina, offers a comprehensive range of home health and hospice services delivered by a compassionate and dedicated team. While many families appreciate the quality of care and support received, there are areas for improvement in communication and service reliability. Overall, Duke HomeCare & Hospice remains a valuable resource for patients and families navigating complex medical and emotional challenges.
