Overview
Devoted Guardians Home Care, located in Tempe, Arizona, has been dedicated to enhancing the lives of seniors and disabled individuals since 2007. This in-home care provider offers a range of home support services aimed at assisting those who require help with daily living activities. The organization operates around the Phoenix Valley, focusing on enabling clients to live safely and independently at home.
Services & Support
Devoted Guardians provides a variety of services including personal care assistance for daily activities, companion care, and transportation to medical appointments. They also offer support for family caregivers who wish to transition into paid caregiving roles. The agency emphasizes flexibility in scheduling, allowing families to choose caregivers that best suit their needs.
Care Approach & Staff
The staff at Devoted Guardians is often described as compassionate and attentive, with many families noting the professionalism and dedication of caregivers. One reviewer highlighted the organization’s commitment to providing thorough training for their caregivers, ensuring they are well-prepared to meet client needs. Additionally, the team is noted for being responsive and supportive, which can ease the transition for families navigating home care.
Who They Serve
Devoted Guardians primarily serves seniors and individuals with disabilities who require assistance with daily living. Families have expressed satisfaction with the care provided to their loved ones, particularly in managing conditions such as Alzheimer’s and facilitating transportation to medical appointments.
What Families Say
Feedback from families is mixed. Many express appreciation for the quality of care and the dedication of staff members, stating that they feel their loved ones are safe and well-cared for. However, some families have reported challenges with communication and responsiveness, citing difficulties in reaching staff and delays in follow-up. While some caregivers have praised their work environment, others have raised concerns about management and support.
Room for Improvement
Several reviews indicate room for improvement in communication and responsiveness. Families have mentioned difficulties in getting timely follow-ups and reaching staff members when needed. These concerns suggest that enhancing their communication processes could significantly improve the overall experience for clients and their families.
Summary
Devoted Guardians Home Care offers a range of services aimed at supporting seniors and disabled individuals in living independently. While many families commend the compassionate care provided by staff, some have highlighted issues with communication and responsiveness that the organization may need to address. Overall, Devoted Guardians is recognized for its commitment to quality care, although potential clients may want to consider the feedback regarding communication before making a decision.
