Overview
Deaconess HomeCare, located in Vancleave, Mississippi, is dedicated to providing compassionate home care services aimed at enhancing the quality of life for its patients. The organization emphasizes a personal approach to healthcare, striving to understand the unique needs of each individual they serve.
Services & Support
Deaconess HomeCare offers a range of services, including home health care, hospice care, and physical therapy. They aim to deliver quality service by forming meaningful connections with their patients and tailoring their care accordingly. Many families have expressed satisfaction with the support provided by the nursing staff and physical therapists.
Care Approach & Staff
The staff at Deaconess HomeCare includes nurses and physical therapists who are generally described as professional, knowledgeable, and caring. Reviews indicate that many therapists, including those specializing in physical therapy, have positively impacted patients’ recovery journeys. However, there have been some concerns regarding the scheduling practices of the nursing staff, with reports of frequent changes to appointment times.
Who They Serve
Deaconess HomeCare serves a variety of patients, including those in need of general home health care, hospice services, and rehabilitation following surgeries. Families have noted the compassionate care provided to both elderly patients and those requiring physical therapy, highlighting the organization’s commitment to supporting their patients’ recovery and comfort.
What Families Say
Feedback from families is mixed. Many have praised the professionalism and dedication of the therapists, particularly in physical therapy. Specific staff members have been highlighted for their supportive approach. However, some families have raised concerns about the quality of nursing care, citing instances of perceived incompetence among certain nurses and issues with communication, particularly regarding scheduling. The reception staff has also been noted for lacking professionalism, which has affected families’ overall impressions of the company.
Room for Improvement
While many families appreciate the care provided by Deaconess HomeCare, there are areas for improvement. Scheduling inconsistencies and communication issues have been mentioned, along with concerns about the professionalism of some staff members. Addressing these areas could enhance the overall experience for families relying on their services.
Summary
Deaconess HomeCare in Vancleave, Mississippi, offers a range of home health services, including hospice and physical therapy. While many families commend the caring nature of the therapists and some nursing staff, there are notable concerns regarding scheduling practices and the reception experience. Overall, the organization is committed to providing quality care, but improvements in certain operational aspects could further enhance their service delivery.