Overview
Deaconess HomeCare, located in Mt. Juliet, Tennessee, is dedicated to providing compassionate home health care services. The organization emphasizes quality service and aims to enhance the lives of its patients through personalized care. With a team of healthcare professionals who actively engage with the community, Deaconess HomeCare strives to understand the unique needs of each individual they serve.
Services & Support
Deaconess HomeCare offers a range of services, including physical therapy, occupational therapy, and speech therapy. Clients have reported positive experiences with the therapists, highlighting their professionalism and dedication. Many families appreciate that the staff treats patients with the same care and respect as they would their own family members, contributing to a supportive healing environment.
Care Approach & Staff
The staff at Deaconess HomeCare is frequently described as compassionate, attentive, and patient. Many reviews commend the team’s commitment to going above and beyond to ensure patient safety and understanding of treatment plans. This personalized approach is a key aspect of their care philosophy, aiming to foster strong relationships with patients and their families.
Who They Serve
Deaconess HomeCare serves a variety of patients, including those recovering from surgeries and individuals requiring ongoing medical support. Families have noted the agency’s ability to cater to specific needs, whether through therapy or nursing services, making them a versatile choice for home health care.
Room for Improvement
Some families have expressed concerns regarding communication and scheduling. Instances of staff not arriving at the agreed-upon times, as well as a lack of notifications when a nurse is out sick, have been noted. This inconsistency in communication may be an area where Deaconess HomeCare could enhance their service.
Summary
Overall, Deaconess HomeCare in Mt. Juliet, Tennessee, is recognized for its dedicated staff and comprehensive home health care services. While many families have had positive experiences, particularly with physical therapy, there are areas for improvement in communication and scheduling practices. Families considering Deaconess HomeCare may find a supportive environment for their loved ones, with a strong focus on personalized care.
