Overview
Deaconess Home Health, located in Evansville, Indiana, delivers compassionate and professional home care and hospice services. As a part of the Deaconess Health System, they serve a wide population in southwestern Indiana, western Kentucky, and southeastern Illinois, ensuring that quality care is accessible to those in need.
Services & Support
Deaconess Home Health offers a comprehensive array of services that include home health care aimed at helping patients recover and maintain independence in their familiar surroundings, as well as hospice care that focuses on enhancing the quality of life for those facing life-limiting illnesses. Their professional staff is dedicated to guiding families through the various care options available and developing personalized care plans tailored to individual needs.
Care Approach & Staff
The staff at Deaconess Home Health is frequently described as caring, competent, and engaged. Families have shared positive experiences regarding the attentiveness and professionalism of the nurses and caregivers who provide support. The organization emphasizes a community-oriented approach, ensuring that the needs of patients and their families are at the forefront of their care.
Who They Serve
Deaconess Home Health serves a diverse range of clients, including elderly individuals requiring rehabilitation and those in need of hospice care. Their services are designed to support patients in various stages of health, allowing them to receive care in the comfort of their own homes.
Service Area
The agency is licensed and Medicare/Medicaid certified, providing services throughout a five-county area in southern Indiana. This broad service area ensures that many families can access the care they need without traveling far from home.
What Families Say
Families have expressed gratitude for the compassionate care provided by Deaconess Home Health. Many reviews highlight the staff’s kindness and professionalism, noting that they often feel like family. However, there are occasional mentions of communication challenges, particularly with supervisory staff, indicating that experiences may vary.
Room for Improvement
While many families report positive interactions with the nursing staff, some have noted instances of less satisfactory communication with supervisors. These experiences suggest that there may be room for improvement in customer service and responsiveness in certain situations.
Summary
Deaconess Home Health is a trusted provider of home care and hospice services in Evansville, Indiana. With a focus on compassionate, patient-centered care, they strive to meet the diverse needs of their clients while maintaining strong community ties. Families appreciate the dedication of the staff, although there are occasional concerns regarding communication with supervisory personnel. Overall, Deaconess Home Health aims to deliver high-quality services to support patients and their families during challenging times.
