Overview
Concerned Home Managers For Elderly (COHME, Inc.), located in New York, New York, is a non-profit home health care agency that has been supporting older adults in aging safely and comfortably at home for over four decades. COHME stands out by providing a licensed social worker as part of their services at no additional cost, ensuring a comprehensive approach to care.
Services & Support
COHME offers both short-term and long-term home care tailored to individual needs. Their services include assistance with daily tasks, personal care, and companionship. The agency emphasizes the importance of flexibility, allowing them to respond quickly to changing care needs, such as post-surgery assistance or varying levels of support for clients. COHME’s social work support is a notable feature, as social workers actively collaborate with clients, families, and healthcare providers to create personalized care plans.
Care Approach & Staff
The staff at COHME is frequently described as compassionate, professional, and responsive. Families have noted the kindness and attentiveness of the home health aides, who are trained to meet the specific needs of clients. The agency is committed to supporting their aides, which contributes to the quality of care provided. The social workers, in particular, receive high praise for their empathy and ability to solve problems efficiently, ensuring that clients and their families feel supported throughout the care process.
Who They Serve
COHME serves older adults requiring assistance with daily living tasks, providing care that accommodates both temporary and ongoing needs. Their services are designed to help clients maintain independence and safety in their homes, catering to a diverse range of care requirements.
What Families Say
Many families express high levels of satisfaction with COHME’s services. Reviews highlight the responsiveness of the staff and the quality of care provided by the aides. Families appreciate the agency’s ability to adapt to changing needs and the consistent communication from both the aides and the administrative team. The presence of a social worker is often mentioned as a significant benefit, contributing to the overall positive experiences reported by clients.
Room for Improvement
While many families have had positive experiences, there have been mentions of challenges related to billing processes. Some families reported chaotic billing experiences and discrepancies that caused concern. Addressing these issues could enhance the overall experience for clients.
Summary
Concerned Home Managers For Elderly (COHME, Inc.) in New York, New York, offers a compassionate and flexible approach to home health care, with a strong emphasis on social work support. Families commend the agency for its dedicated staff and the personalized care provided to clients. Despite some noted challenges with billing, COHME remains a trusted choice for families seeking home health care services for their loved ones.
