Overview
CompleteOK Home Health & Hospice, located in Lawton, Oklahoma, is dedicated to providing exceptional, patient-centered care in the comfort of home. Their services encompass a range of home health options, including skilled nursing, physical therapy, and specialized programs aimed at orthopedic recovery, cardiac rehabilitation, and chronic disease management. For those facing life-limiting illnesses, their hospice team offers expert pain and symptom management, as well as emotional and spiritual support tailored to meet the needs of both patients and families.
Services & Support
CompleteOK provides a comprehensive spectrum of in-home care services. Their offerings include home health services such as skilled nursing, wound care, infusion therapy, and physical, occupational, and speech therapy. Additionally, they offer palliative care focused on advanced symptom management for those with serious illnesses, as well as hospice care that emphasizes whole-person support for individuals with life-limiting conditions. Families have reported a high level of satisfaction with the care received, particularly noting the compassionate approach of the staff.
Care Approach & Staff
The staff at CompleteOK is frequently described as professional, caring, and compassionate. Many families have expressed gratitude for the dedication shown by their home health aides and nurses. For instance, one family highlighted the exceptional care provided by a specific aide, noting her attentiveness and ability to connect with patients. Overall, the team is committed to ensuring comfort and quality of life for their clients, often treating them as part of their own family.
Who They Serve
CompleteOK Home Health & Hospice serves a diverse clientele, including individuals recovering from surgery, those managing chronic diseases, and patients in need of hospice care. Families have shared positive experiences regarding the support provided during critical times, particularly in managing the care of elderly loved ones. The organization aims to meet the unique needs of each patient, ensuring that they receive personalized attention and care.
What Families Say
Feedback from families highlights a mix of experiences. Many express gratitude for the compassionate care provided, particularly noting the positive impact of specific staff members. For example, one family praised an aide for her gentle and professional approach, which contributed significantly to their loved one’s comfort. However, some reviews also indicate dissatisfaction with service continuity and communication issues, suggesting that there are areas for improvement in responsiveness and follow-through.
Room for Improvement
While many families commend the quality of care, there are concerns regarding communication and service consistency. Some reviews mention instances where families felt left without adequate support or follow-up, indicating that enhancing these aspects could improve overall satisfaction.
Summary
CompleteOK Home Health & Hospice is committed to delivering quality, compassionate care tailored to individual needs in Lawton, Oklahoma. Their range of services, including skilled nursing and hospice care, aims to support patients and families during challenging times. While many families appreciate the dedication and professionalism of the staff, addressing communication and service continuity could further enhance the overall experience for clients.
