Overview
Community Home Health Care – Recruiting Office, located in Kingston, New York, is dedicated to providing home care services for seniors throughout the state. They aim to make living at home a viable option for seniors through various support services, catering to both Medicaid and private pay clients.
Services & Support
The organization offers a range of services, including home health aides, personal care aides, and private duty nursing. Their staff is trained to meet specialized patient needs and specific insurance requirements, ensuring that clients receive the care necessary for their well-being. The company emphasizes the importance of companionship and dedicated support, aiming to provide a positive experience for clients.
Care Approach & Staff
Community Home Health Care highlights their commitment to a carefully cultivated company culture that motivates staff to deliver quality care. However, there have been concerns raised regarding the reliability of service, with reports of caregivers not consistently arriving as scheduled. Some families have expressed disappointment with the communication from the organization, noting difficulties in reaching supervisors and receiving timely responses to complaints.
Who They Serve
The services provided by Community Home Health Care are primarily aimed at seniors who require assistance in their daily living activities. The organization caters to clients with varying needs, including those with medical conditions such as Parkinson’s disease.
What Families Say
Feedback from families has been mixed. Some have reported challenges with caregiver availability and responsiveness from the organization. One family expressed concern about their loved one being left alone when caregivers were unavailable, highlighting the need for more consistent service. Others have described experiences of unprofessionalism, including difficulties in communication and support.
Room for Improvement
Multiple reviews indicate a need for improvement in the reliability of caregiver scheduling and communication with families. Concerns about the responsiveness of management and the handling of complaints have also been noted.
Summary
Community Home Health Care – Recruiting Office in Kingston, New York, provides essential home care services for seniors. While the organization aims to offer compassionate and dedicated support, families have raised concerns regarding reliability and communication. Addressing these issues may enhance the overall experience for clients and their families.
