Overview
Comfort Keepers Home Care, located in Henderson, Nevada, provides in-home care services aimed at helping seniors and disabled individuals live independently and comfortably. Their caregivers travel to clients’ homes to deliver personalized care, ensuring that each client receives support tailored to their unique needs.
Services & Support
Comfort Keepers offers a range of services including assistance with daily living activities such as bathing, dressing, grooming, and mobility support. They also provide medication reminders, meal preparation, and companionship. Specialized care services are available for conditions like dementia and Alzheimer’s, as well as respite care for family caregivers. The agency emphasizes their Interactive Caregiving philosophy, which involves engaging seniors in their care to enhance their quality of life.
Care Approach & Staff
The caregivers at Comfort Keepers are frequently described as compassionate and professional. Many families have noted the kindness and patience of the staff, which contributes to a positive experience for both clients and their families. The office staff is reported to be responsive and accommodating, quickly addressing any changes or requests that arise.
Who They Serve
Comfort Keepers primarily serves seniors and individuals with disabilities, ensuring they receive the support necessary to maintain their independence. Clients range from those needing help with daily activities to those requiring specialized care due to health conditions.
What Families Say
Families have shared mixed experiences with Comfort Keepers. Many express gratitude for the compassionate care their loved ones receive, highlighting the positive impact caregivers have on their quality of life. For instance, one family noted that their father-in-law looks forward to caregiver visits, appreciating both the physical assistance and companionship provided. However, some reviews indicate concerns about the responsiveness of the office in addressing issues with caregivers, suggesting that not all experiences have been satisfactory.
Room for Improvement
While many families report positive interactions with caregivers, there are concerns regarding the office’s handling of issues related to caregiver performance. Some families expressed dissatisfaction when they felt that their concerns were not adequately addressed, indicating a need for improved communication and follow-up from the office.
Summary
Comfort Keepers Home Care in Henderson, NV, provides a variety of in-home care services designed to support seniors and individuals with disabilities. With a focus on personalized care and a compassionate approach, many clients have benefited from the assistance provided by their caregivers. Despite some mixed reviews regarding the responsiveness of the office, the overall sentiment reflects a commitment to enhancing the quality of life for clients and their families.
