Overview
Cimarron Home Care, located in Grand Junction, Colorado, is dedicated to providing personalized in-home health care services. The organization emphasizes a patient-focused approach, believing that home health care offers the most comfortable and effective environment for recovery and well-being.
Services & Support
Cimarron Home Care offers a variety of services to support the health and independence of clients. Their offerings include skilled nursing care, physical therapy, occupational therapy, speech therapy, and social work services. The skilled nursing team is noted for delivering compassionate care aimed at ensuring clients’ well-being. Physical and occupational therapy services are designed to help clients regain mobility, strength, and independence in their daily lives.
Care Approach & Staff
The staff at Cimarron Home Care are described as compassionate, particularly in their nursing roles. However, some feedback indicates that there have been concerns regarding the responsiveness and professionalism of the office staff. While many clients appreciate the quality of nursing care provided, there are noted instances where communication and support from the office staff fell short, leading to dissatisfaction among families.
Who They Serve
Cimarron Home Care primarily serves clients in need of home health care services, including those requiring skilled nursing and therapy services. The organization aims to support individuals in maintaining their independence and quality of life at home.
Service Area
Cimarron Home Care operates within the Western Slope of Colorado, focusing on providing localized in-home care services tailored to the needs of the community.
Insurance & Billing
Cimarron Home Care accepts a variety of payment options, including Medicare, Medicaid, VA Benefits, private pay, workers’ compensation insurance, and certain private insurance plans. This flexibility in billing aims to make their services accessible to a broader range of clients.
What Families Say
Feedback from families highlights a mix of experiences with Cimarron Home Care. While some appreciate the hometown feel and the quality of nursing care, others have expressed concerns regarding the office staff’s responsiveness and support during critical times. Families have reported a lack of solutions provided when urgent needs arose.
Room for Improvement
There are recurring themes in reviews indicating that some families experienced challenges with communication and professionalism from the office staff. These issues may affect overall satisfaction and trust in the services provided.
Summary
Cimarron Home Care provides essential in-home health care services in Grand Junction, Colorado, with a focus on skilled nursing and therapy. While many clients value the compassionate care from the nursing staff, there are noted areas for improvement in office communication and support. The organization is committed to serving the community and ensuring access to necessary health care services.
