Overview
Central Coast Home Health and Hospice, located in San Luis Obispo, California, provides skilled home health care and quality end-of-life care. Their mission is to help individuals feel better and live fuller lives through various specialized programs. They offer services such as nursing, rehabilitation, and hospice care, ensuring support in the comfort of patients’ homes.
Services & Support
The organization offers a range of patient services, including Registered Nurses, Licensed Vocational Nurses, Physical Therapists, Occupational Therapists, Speech Therapists, Home Health Aides, Medical Social Workers, and Dietitians. Their specialty programs focus on areas such as Parkinson’s Wellness, Palliative Care, Total Joint, Wound Care, Lymphedema Therapy, Better Balance for Life, and Congestive Heart Failure. This comprehensive approach aims to address various health needs effectively.
Care Approach & Staff
Central Coast Home Health and Hospice employs a team of trained professionals dedicated to providing compassionate care. Many families have expressed appreciation for the nursing staff, noting their kindness and professionalism. Several reviews highlight the staff’s ability to create a supportive environment, particularly during challenging times, such as post-surgery recovery or end-of-life care.
Who They Serve
The services are designed for individuals requiring home health care and hospice support, including those recovering from surgeries, such as hip replacements, or those facing terminal illnesses. The organization aims to cater to a diverse range of patient needs, ensuring that both patients and their families receive the necessary support.
Service Area
Central Coast Home Health and Hospice serves San Luis Obispo and Santa Barbara Counties, providing 24/7 services to ensure that patients have access to care whenever they need it.
What Families Say
Feedback from families indicates a mix of experiences. Many have praised the staff for their compassionate care and effective communication. For instance, one family expressed gratitude for the support received during a difficult time, emphasizing the kindness shown by the nursing staff. However, there are also concerns raised about communication issues and preparedness, particularly during critical moments. Some families reported feeling disappointed when care fell short of expectations, especially in urgent situations.
Room for Improvement
Some families have noted areas that require attention, particularly regarding communication and coordination among staff members. Instances of delays in care and insufficient response during emergencies have been highlighted, suggesting that improvements could enhance the overall patient experience.
Summary
Central Coast Home Health and Hospice offers a wide range of home health and hospice services in San Luis Obispo, California. While many families appreciate the compassionate care and professionalism of the staff, there are also concerns regarding communication and responsiveness. Overall, the organization strives to provide quality care tailored to the needs of its patients and their families.
