Overview
CenterWell Home Health, located in Columbia, South Carolina, focuses on providing skilled home health care to individuals recovering from illness, injury, surgery, or managing chronic conditions. Their approach emphasizes understanding each patient’s unique needs and challenges, aiming to help clients regain independence and confidence.
Services & Support
CenterWell offers a range of services, including skilled nursing care and physical therapy. Their therapists are noted for being professional and knowledgeable, with many clients expressing satisfaction with the progress made during therapy sessions. For instance, clients have highlighted the effectiveness of their physical therapy, noting improvements in mobility and overall well-being.
Care Approach & Staff
The staff at CenterWell is described as caring and dedicated. Reviews indicate that therapists often take the time to work closely with clients, providing tailored care that addresses individual goals. One family member mentioned that the staff was particularly sensitive and kind when working with a client with dementia, which contributed to a positive experience.
Who They Serve
CenterWell serves a diverse clientele, including individuals recovering from surgery and those managing chronic conditions. Families have shared experiences of the care provided to both elderly patients and those with disabilities, indicating a broad spectrum of support tailored to specific needs.
Scheduling & Availability
Some families have expressed concerns regarding scheduling, noting that appointments were sometimes arranged at the last minute or canceled. This has led to requests for more consistent scheduling practices to better accommodate their needs.
What Families Say
Feedback from families varies, with many expressing appreciation for the quality of care received. Positive remarks highlight the professionalism of therapists and the effectiveness of the services. However, there are also reports of issues related to communication and scheduling, with some families feeling that their needs were not adequately addressed in a timely manner.
Room for Improvement
While many families have had positive experiences with CenterWell, there are noted areas for improvement. Some clients have indicated a need for better communication regarding appointments and a more structured approach to therapy goals and planning.
Summary
Overall, CenterWell Home Health in Columbia, South Carolina, is recognized for its dedicated staff and effective therapy services. While there are areas needing attention, particularly in scheduling and communication, many families appreciate the compassionate care provided and the progress made in therapy.
