Overview
Caring Hearts and Hands, located in Newport News, Virginia, provides compassionate home health care services, particularly for elderly individuals. They emphasize a family-oriented approach, aiming to ease the worries of families who require assistance for their loved ones in hospice care.
Services & Support
Caring Hearts and Hands offers a range of home health care services tailored to meet the needs of elderly clients. Their support is designed to provide comfort and companionship, ensuring that clients feel cared for and valued. Families have expressed gratitude for the attentive care their loved ones receive, noting that caregivers treat clients as if they were part of their own family.
Care Approach & Staff
The staff at Caring Hearts and Hands are frequently described as wonderful and caring. They focus on building trusting relationships with clients, which is crucial for families who may be facing the challenges of hospice care. Many families have highlighted the professionalism of the caregivers, reinforcing the reliability of the services provided.
What Families Say
Overall, families have shared positive experiences with Caring Hearts and Hands. Many recommend their services for anyone in need of support for elderly family members. Clients appreciate the affordable and professional care offered, with several expressing a willingness to use their services again in the future. However, there have been some concerns regarding communication, with a few families noting a lack of responsiveness on certain occasions.
Room for Improvement
While many families have had positive experiences, there have been reports of communication issues. Some clients have expressed frustration over a lack of updates or responses from the agency, indicating that this is an area that could benefit from improvement.
Summary
Caring Hearts and Hands is a home health care provider in Newport News, Virginia, known for its compassionate and family-oriented approach. With a focus on providing professional care for elderly clients, they have garnered positive feedback from many families. However, addressing communication concerns could enhance their service further.
